Cisco E-Warranty Portal
Intec Micros offers a cost effective Cisco E-Warranty that you can depend on when vital action is needed to maintain your networking systems. We offer you the ability to resolve network problems rapidly with direct access to Cisco experts and hardware replacement that is matched to your needs.
As networks evolve and critical business processes, systems and services are added, the consequences of downtime increase dramatically. When a problem occurs that can disrupt business continuity, IT departments are under intense pressure to resolve the issue as quickly as possible before it can affect the business. Intec Micros’ Cisco E-Warranty facilitates rapid problem resolution and improves operational efficiency through a combination of expert troubleshooting assistance and flexible coverage options. You experience the benefits of greater network availability while reducing operating costs.
The Cisco E-Warranty from Intec Micros is a technical support service that gives your IT staff direct, anytime access to our 24/7 helpdesk, engineers and other technical resources. You receive the fastest, expert response and the dedicated accountability you require to resolve critical network issues.
Intec Micros offers you the following level of support:
- global access 24 hours a day, 365 days a year to specialized Cisco engineers
- option for next business day hardware replacement (where available)
- ongoing operating system software updates, including both minor and major releases within your licensed feature set
- proactive diagnostics and real-time alerts on select devices
In addition, Intec Micros’ Cisco E-Warranty can offer you an Onsite Service as an option to provide a field engineer to install replacement parts at your location and help ensure that your network operates at the highest levels.
For more information on how Intec Micros can maintain your Cisco Systems please call 0121 783 4477 or e-mail .
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